思科系统(中国)
工作地点:大连
薪资:面议
简历投递:dalian-hiring@cisco.com 请在标题注明:应聘TAC 工程师。
求夸奖:各位亲投递简历时请注明招聘信息来源于SDNLAB,拜托拜托!
路由交换网络工程师
Job Responsibilities
- As a customer support engineer, provide technical support to CISCO customers in Great China via phone. As we provide 24x7 support service, for this position, it may be required for middle/night shifts.
- The qualified candidate must have product knowledge and troubleshooting skill on CISCO Lan Switch products, RP and Routers etc.
Requirement:
1. Knowledge and experience of networking devices like routers or L2/L3 switches.
2. Demonstrated knowledge of TCP/IP fundamentals is absolutely required. Knowledge of and experience with routing/switching protocols.
3. Strong analytical and troubleshooting skills, the ability to handle critical customer issues in crisis situations, and the ability to work under pressure are all required.
4. Demonstrated ability to work in a team.
5. Good verbal and written communication skills in Chinese and English.
6. Typically requires BS in CS or EE or equivalent plus 2 - 5 years' Networking related experience and CCNP/CCIE desired OR 3 years' Networking related experience and CCIE required
Core Knowledge, Skills, and Expertise:
- Ability to analyze, configure and troubleshoot medium to large networks. Is a technical expert in at least one area with excellent broad knowledge of Networking fundamentals. Effective planning, prioritization and organizing skills. Drive for continuous learning, results orientation and teamwork. Utilization of an increasing understanding of Cisco business strategies and drivers to guide activities. Proven crisis management skills. Demonstrated leadership skills in small projects and teams.
Communication:
Excellent written and verbal communication in both English and Chinese, interpersonal and presentation skills. Ability to function effectively in ambiguous circumstances. Shares information and communicates clearly with worldwide team members to improve team effectiveness. Produces and shares intellectual property in the most productive manner for internal audiences and customers. Encourages and accepts feedback.